In Karaganda, emergency communication terminals, or «safety islands,» have been in operation for almost a year now. These terminals provide a lifeline for individuals in distress. If someone feels unwell, is attacked, or has their bag stolen, they can press the red button on the terminal to connect with the police, emergency services, or an ambulance. The cameras also record the interaction with high video clarity, aiding in the investigation.
This service is now being extended to residents of apartment buildings, as well as visitors to shopping and entertainment centers.
The emergency communication terminals were developed by the scientific and production association «Perspektiva» a year ago. The terminals facilitate audio and visual communication between the individual and law enforcement during emergencies. By pressing the «safety island» button, a person can contact the monitoring center, which will then direct the call to the appropriate service.
Over the past year and the beginning of this year, there have been enough calls received at the monitoring center to confirm that the terminals are in demand, according to Ruslan Sagalov, Executive Director of «Perspektiva.»
«There are terminals in five locations in Karaganda: in park zones, including near the entrance to the central park, and around the railway station square,» Ruslan Sagalov says. «The terminal has cameras both on and above it. For example, if someone’s bag is stolen but their phone is still in it, and there’s a terminal nearby, our operator can call a patrol to the scene.»
While the five «safety islands» have encountered both serious situations and humorous ones, some notable incidents have occurred. For example, on New Year’s Eve, a drunk man called the terminal four times, claiming that his feet were frostbitten. However, as soon as the connection was established, he would hide before the ambulance arrived. On the fifth attempt, he was apprehended by the police.
Another incident took place in a park, where a woman had her purse snatched and used the terminal to contact the police. There have also been calls regarding health issues, such as when an elderly woman lost her memory at a bus stop. She was assisted, led to the terminal, and was able to explain the situation.
These «safety islands» have proven to be a valuable resource for improving public safety and offering quick access to help when needed most.
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